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COVID-19 Update - The shop remains closed to the public, we are offering collection to trade customers and delivery on orders over £500. More Info

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COVID-19 Update

14th April 2020

Good Afternoon,

To keep our valued customers upto date with our current position in relation to COVID-19. We understand it is a challenging and constantly changing situation for us all.

Our priority is to protect our staff and our customers, for that reason we remain temporarily closed to the public, and the shop/yard will remain closed to the public.

We will continue to try and serve our trade customers, with orders being taken for trade collections on a pre-arranged time slot to allow a contactless transaction. We will be doing a small number of deliveries, however these may have extended lead times, and will be put in a priority order upon reciept. We are currently working on limited staff so order prepration my take a little time to process. Please contact us via sales@timbercentre.com to place an order or if you'd like to enquire about a specific product or service.

To confirm at this time we are only open for trade customer collections, the yard and shop are currently closed to the public, so kindly help us to protect our staff by only attending the branch with prior arrangement.

Update 03/07/2020: We are now going to reopen a limited service to the public, we will be offering Click & Collect for orders over £100, once ordered you will be contacted to discuss a contactless collection time slot. We will also be extending our deliveries to the public inline with our trade customers based on a minimum order of £500, this will be a contactless kerbside delivery, and maybe delayed due to demand. At this time we the shop remains closed and the yard is only open by appointment only. To place an order please do so online or contact us by phone or email.

Update - We will now be doing a limited number of deliveries, however the minimum order for delivery will be £500, due to limited staff there may be delays with deliveries we will try and process orders as quickly as we safely can. To order at this time please contact us via email sales@timbercentre.com.

Stock shortages - Due to supply issues we have a shortage or limited stock of certain products these currently include:
Feather Edge Panels | Concrete Products inc Posts and Gravel Boards | Decking Boards | Sleepers

Sorry for any inconvience to our customers. We hope to be reopen as soon as we can and thank you in advance for your support during this time.

We will keep you updated of any changes as they happen.

Many Thanks, The Team @ Metcalfe Timber

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